Obtaining User Validation - by Ravi Patel

 

Once Entrepreneurs have ideas, they tend to forge ahead on product or service development at full speed. Is this always a wise course of action? Bias for action is a great attitude, but it needs to tempered with reality.

 

Obtain validation from potential customers or users before proceeding too far down the path of product or service development.

 

No matter how brilliant the idea, it is ultimately the customer that will decide if it going to be accepted. If the customer does not buy the product or service, there is no long-term value in the idea. Asking potential users about the idea and its potential features is a great way to validate its further development. Customers might even have thoughts and features that the Entrepreneur might not have considered.

 

There is always the argument that for a revolutionary idea the potential customer might not even be aware of the need, and it is the task of the developer to educate the users. There is merit in this argument; however, it doesn't hurt to obtain some initial validation of the feasibility of the idea from potential customers.

 

A solid product or service development process should require some form of meaningful validation from potential users prior to going too far down the path of detailed design. Do the Right Things!

 

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